Returns & Exchanges

At Khadi, we strive to ensure your natural beauty journey is perfect, but if you are not satisfied with your purchase, we offer a 30-day return policy for unused and unopened products. Due to the organic nature of our formulas, we prioritize hygiene and safety in every exchange process.

1

Initiate Request

Log into your account and navigate to your order history to select the items you wish to return, or contact our support team with your order number.

2

Prepare Package

Securely pack the unopened beauty products in their original packaging, ensuring the seal remains intact to qualify for a full refund.

3

Ship Items

Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location.

4

Receive Refund

Once our quality team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing